Conference & Banqueting Manager (Work Experience)
At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.
As part of our Work Experience Program / Hotel Takeover, we’re excited to give you the opportunity to join us and really get to experience the day to day working life within this position! So if the role below looks interesting and exciting to you, hit the apply button and we’ll be in touch! Best of luck.
About the role…
A quick overview of the responsibilities of the role, and the things you might be doing during your work experience with us…
You’ll be responsible for ensuring the Conference & Banqueting operations run smoothly and that customers are satisfied with the quality of their event, the facilities, and all service they receive. You’ll be a great leader, effectively developing and managing your team and be polite, courteous and professional.
You’ll work closely with other departments to ensure every aspect of the conference/event/banquet is delivered as per requirements and expectations. Under your leadership, the team will provide a memorable and efficient service at all times and maintain exceptional standards. In this hands on role, you’ll lead the team and venue to success!
About you…
Don’t Panic! We don’t expect you to have all or any of the things detailed below, but we wanted to list everything we’d be looking for if you were applying for this job for real. If you can relate to anything mentioned below, this is of course a plus…
- Excellent leadership skills with experience of developing and leading a team
- Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise and tracking and reviewing feedback to implement long term customer satisfaction solutions
- Strong communication skills through a variety of means
- Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
- High attention to detail and accuracy – great at managing one’s own time and the time of the team