199788 http://cairngroup.recruitgenie.co.uk/job-details.aspx?jobid=199788 false
Royal Station Hotel

Conference & Events PorterRoyal Station Hotel Neville Street, Newcastle Upon Tyne, Tyne and Wear, NE1 5DH


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Working with us provides great benefits, including:

  • Access your pay as you earn it through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
  • Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
  • 50% off Food & Beverage at all our Hotels & F&B Venues
  • Spa Discounts at our venues with a Spa
  • Retail, Cinema & Leisure Discounts
  • Development Opportunities via our ‘Grow with us’ initiative, including Apprenticeship opportunities, our Development Programmes, and more!
  • Monthly ‘Star of the Month’ Awards
  • Long-service Awards, that start after 1 year of service
  • ‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know!
  • Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7, 365 days per year.
  • Pension Scheme
  • Other incentive programmes that run throughout the year

About the role…

Memories of a special conference, event or banquet come from many places. The sights, sounds, scents and, importantly, service. You will be responsible for setting up the function and meeting rooms to specific guest requirements, you will have an eye for detail and primarily be guest focussed and determined to create a memorable customer experience.

This role will also include pre and post event duties such as setting up the function/conference rooms, preparing and breaking down break out areas, serving refreshment breaks, meals and/or drinks and refreshing the room/s throughout the event.

About you…

  • Advantageous to have previous experience in an F&B/C&B background
  • A passion for customer service with your own unique flare with strong problem resolution skills. A friendly and bubbly personality with a positive attitude
  • Strong communication skills through a variety of means
  • Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks. Proactive and organised. This role will sometimes include late finishes and early starts to meet the needs of our guests
  • High standards of cleanliness and the ability to work on your own and as part of a team

About us…

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.


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Royal Station Hotel Neville Street, Newcastle Upon Tyne, Tyne and Wear, NE1 5DH
  • Job RefCG10310
  • BranchRoyal Station Hotel
  • LocationNewcastle Upon Tyne
  • Salary/BenefitsGreat Salary
  • Contract typePermanent
  • HoursPart Time
  • Hours per week20
  • Date posted18/04/2024
  • Closing date01/06/2024

The Royal Station Hotel, Newcastle is a grade 1 and 2 Victorian listed building boasting elegant architecture, officially opened by Queen Victoria in 1850. Today, we offer spacious rooms, an indulgent bar and restaurant, an indoor heated swimming pool and a fitness centre within its iconic walls.

Benefits
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)